Frequently Asked Questions
Everything you need to know about shopping with Flagman for your home essentials.
What is the typical shipping timeframe for furniture and large decor?
Standard shipping for small items takes 3-5 business days. For larger furniture pieces, delivery typically takes 7-14 business days as we use specialized white-glove carriers to ensure your items arrive safely.
What is Flagman's return policy?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also log into your Flagman account and view 'Order History' to see real-time updates on your delivery.
Do you offer assembly services for furniture?
Yes, we offer professional assembly services for an additional fee at checkout. If selected, our delivery partners will unpack, assemble, and place the furniture in your room of choice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger home investments.
Are your materials sustainably sourced?
At Flagman, we prioritize quality and ethics. Over 80% of our wood products are FSC-certified, and we partner with manufacturers who adhere to strict environmental and fair labor standards.